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I can't make a phone call or use the internet when im abroad

  • 16 toukokuu 2019
  • 2 kommenttia
  • 1717 katselukerrat

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Vastauksen tähän kysymykseen jakoi hpguru 16 toukokuu 2019, 14:46

Hi.

I hope you have an awesome journey so far.

I recommend to log in to OmaElisa and check your settings. You can do that by checking your number in OmaElisa. Ensure that usage abroad and internet in roaming is enabled.

I also recommend to check that your phone is rebooted, Roaming is enabled on the phone level, and also try so search possible networks manually. It is possible that Elisa is not working in certain areas of the world especially if you run Elisa Latausliittymä or Prepaid.

Can you please explain that?

If you have postpaid, it should work almost everywhere.

I need some more information to help further.

Now playing Warface & Sub Sonik - Set Me Free (feat. Carola) (Radio Edit).

I hope this helps, have a nice stay!
Katso alkuperäinen viesti

2 kommenttia

Käyttäjätaso 7
Kunniamerkki +5
Hi.

I hope you have an awesome journey so far.

I recommend to log in to OmaElisa and check your settings. You can do that by checking your number in OmaElisa. Ensure that usage abroad and internet in roaming is enabled.

I also recommend to check that your phone is rebooted, Roaming is enabled on the phone level, and also try so search possible networks manually. It is possible that Elisa is not working in certain areas of the world especially if you run Elisa Latausliittymä or Prepaid.

Can you please explain that?

If you have postpaid, it should work almost everywhere.

I need some more information to help further.

Now playing Warface & Sub Sonik - Set Me Free (feat. Carola) (Radio Edit).

I hope this helps, have a nice stay!
Käyttäjätaso 3
@vynguyen123 Hi and welcome to site! :)

Can you please add your customer number in your profile so we can also check what is going on? 🙂

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