Kysymys

Saunalahti internet subscription not working

  • 28 May 2015
  • 1 kommentti
  • 1299 katselukerrat

Hey!

Hope somebody can help me. I just got a new saunalahti sim-card as my old phone was stolen and I simply wanted to subscribe to the 6month internet package. I entered my phone number correctly and interestingly my bank account was charged, but i have not received any confirmation sms and indeed the subscription is not active. Why so and what can I do?

I find it impossible to navigate the support pages in Finnish. Hope someone can enlighten me!

Thanks in advance!

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1 kommentti

Käyttäjätaso 6
Kunniamerkki +3
We sure can help you here!

The moderators of this forum ("moderaattori" in Finnish) work in Elisas customer service. I sent you a private message concerning your matter ;)

Oh, and welcome to Palsta!