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OmaYhteisö is a place for everyone interested in Elisa’s products and services.

  • 227 Keskustelua
  • 1,784 Kommenttia
Suvi
Arvonimi
Suvi
aloitti tämän aiheen

OmaYhteisö Community House Rules

Welcome to OmaYhteisö Community! If you’re looking for a place to talk to other Elisa's customers and staff members about our products, serv...
  • 0
  • 0
Rinsku
Arvonimi
Rinsku
aloitti tämän aiheen

New to OmaYhteisö? Welcome!

OmaYhteisö community is a place for everyone interested in Elisa’s products and services. Whether you might just be thinking of acquiring so...
  • 0
  • 0

227 Keskustelua

Arvonimi
Suvi OmaYhteisön yhteisömanageri

COMMUNITY HOUSE RULES OmaYhteisö Community House Rules

Welcome to OmaYhteisö Community! If you’re looking for a place to talk to other Elisa's customers and staff members about our products, services, tips and info, you’ve come to the right place. OmaYhteisö is a place for everyone and it's really important to us that we all feel welcome!  In OmaYhteisö...

208 0
Arvonimi
18 päivää sitten
Arvonimi
Rinsku Elisalainen

New to OmaYhteisö? Welcome!

OmaYhteisö community is a place for everyone interested in Elisa’s products and services. Whether you might just be thinking of acquiring something from Elisa, you’re currently our customer, or you have been previously, it’s nice to see you here! Majority of the discussion in here is in Finnish, but...

5917 0
Arvonimi
1 vuosi sitten
N
Nirvana Kyselyiässä

Accidentally broken a newly bought laptop
Vastattu

Can someone help me please? I don’t know what to do, I bought online a new laptop from Elisa. It was just a month old and an accident happened. Our pet accidentally dragged the laptop wire and my laptop fell to the floor and the side screen cracked open but it is still functioning, luckily. I was lo...

417 3
27 päivää sitten
M
Marinesko Kyselyiässä

I can't sent sms to anyone and can't reach number 060090030
Vastattu

Hello! I have a monthly subscription and I can’t send any sms as it always fails. Changing of the customer service no according to the instructions here https://elisa.fi/asiakaspalvelu/aihe/matkapuhelinliittymat/ohje/tekstiviestit/ doesn’t help. And I can’t even reach you support service 0600 900 30...

612 2
Arvonimi
1 kuukausi sitten
T
Truenos_Domus Kyselyiässä

Refund for rental
Vastattu

Hey. I recently rented Lapland Odyssey in order to watch it but I couldn’t get the english subtitles to work even though there was a “language: English” button on the player. Is there a way to get a refund since there is no joy from the movie without subtitles?

740 2
H
2 kuukautta sitten
L
lz1nud Kyselyiässä

Is it possible to activate Elisa prepaid SIM card from abroad?
Vastattu

Is it possible to activate new prepaid SIM card from within EU country? 

869 2
H
2 kuukautta sitten
A
Anita Wasik

phone and home internet

Hi,   I have a phone contract with Elisa. I would like to get also a home internet to sensuroitu. The 30M would be fine. Could you make an offer for the internet and phone together?    Best regards, Anita Wasik   Edit: piilotettu osoitetiedot / hidden address information -iesse

1016 3
A
2 kuukautta sitten
R
riffolen Uusi keskustelija

Issue with huawei mokkula
Vastattu

Hello, hope so some people speaks English here. So i bought huawei mokkula with model nr : HB824666RBC. But i have one problem with it. It keeps saying Insert sim card and restart. So i thought it may be due faulty sim card which of course worked well on my android phone. So i decided to buy totally...

1173 5
H
3 kuukautta sitten
R
Rania Hihi Uusi keskustelija

B715 4G NAT
Vastattu

I bought a public IP kit for 2 euro / month and my NAT is still strict. I tried restarting the router but didnt work. How do I fix this problem with the router I got?

1434 5
R
3 kuukautta sitten
M
Mamu12 Keskustelija

New 300Mbit sopimus starts today, but speed didn't change yet

I took the offer to change my subscription from 50Mbit to 300Mbit. I got a confirmation that the change happens today at 00.01. When I checked it in the morning the speed was still the same and never went over the 50Mbit line. I tested it with my E5785 hotspot which I restarted with and without PIN...

1792 14
H
4 kuukautta sitten
K
Koffi Uusi keskustelija

Kolumbus crashing

I’ve had my Kolumbus.fi email for 22 years has started crushing during these three days. Don’t know what change(s) Elisa has made. I tried to install anew, without any success! Can anyone help, please! Koffi

1573 1
Arvonimi
4 kuukautta sitten
J
Jacques Kyselyiässä

subscription change date
Vastattu

HeiJust tein liitymävaihto xxxxxxxxxx ja xxxxxxxxxx. Huomasin vasta jälkeen että avaamispäivä xxxxxxxxxx on 1.11.2019. Onko mahdollista muuttaa avaamispäivä 29.10.2019?//poistettu puhelinnumerot / Suvi 27.10.2019

1726 1
H
5 kuukautta sitten
J
javascripter Kyselyiässä

roaming outside EU with monthly plan
Vastattu

I found that apparently if I have prepaid card I can use it outside the EU in some places and it justs costs a bit more, but what about if I have monthly plan?I will be going to the US for a couple weeks, is there some way I can get at least just the internet to work with the same phone number for t...

1958 2
5 kuukautta sitten
J
jfroejk Keskustelija

Can't send SMS while roaming
Vastattu

I have a Saunalahti Prepaid. It should be possible to send SMS while roaming (at least there is a price for it in the price list) but I get an "error 50" when I try. Sending SMS works in Finland but not in Sweden and Denmark. I tried setting the SMSC number but it makes no difference (tried both num...

2127 7
5 kuukautta sitten
A
alp.bingol Kyselyiässä

zyxel P-1302-T10D setup
Vastattu

i have brought this modem from a different country. My broadband subscription is open now. unfortunately i cannot set it up due to lack of information about the configuration. is there a detailed guide on how to set up on zyxel devices? I already tried all the available ones from the site with recom...

2599 1
Arvonimi
7 kuukautta sitten
T
tistis Uusi keskustelija

Data/Broadband/bundles
Vastattu

Trying to buy mobile data or internet via my saldo..im sending DATA50M to 15020 and text not delivered I have tried this for 3 days im trying to buy for a month yet I have 44 euros saldo...where am I going wrong

3647 1
Arvonimi
10 kuukautta sitten
B
BobNg Kyselyiässä

Changing internet speed
Vastattu

Hi, I just upgrade my internet speed from 10M to 50M, but there is something wrong with it still stay 10M. There is a 50M (Saunalahti Kotikuitu 50M, basic speed 10M) so I think it is one of my devices, but I dont know which one. I connect the DSL wire to the router (TW-EA510 ADSL), and the Ethernet...

3563 1
S
10 kuukautta sitten
Arvonimi
Suvi OmaYhteisön yhteisömanageri

OmaYhteisö Community House Rules

Welcome to OmaYhteisö Community! If you’re looking a place to talk to other Elisa's customers and staff members about our products, services, tips and info, you’ve come to the right place. OmaYhteisö is a place for everyone and it's really important to us that we all feel welcome! Treat everyone we...

3770 0
Arvonimi
11 kuukautta sitten
V
vmshirey Uusi keskustelija

Saunalahti SIM shows active connection but no service
Vastattu

Hello, I recently purchased an Saunalathi SIM card and it worked very well for 2-days. After these days, my phone still shows full "bars" and 4G connection; however, I have no internet connection and I do not have the ability to make any calls or send any SMS messages. I have attempted to restart...

6382 4
A
11 kuukautta sitten
M
macobrum Uusi keskustelija

can I use my balance(26 eur) to renew internet 4G package 19.99?
Vastattu

can I use my balance(26 eur) to renew internet 4G package 19.99? if so, how? thanks

5202 3
H
1 vuosi sitten
R
Razoola1 Avulias

Where in the map is cell 1193225?
Vastattu

Hi, our 1800mhz cell dropped out for a few minutes thismorning and I was connected to a 2100Mhz cell for a short time which I did not know was available in our area. The signal was weak and I'm wondering where is this cell located on the map? Thanks, Adam.

6119 3
W
1 vuosi sitten
T
TahaB Kyselyiässä

Problem with the Huawei Mate 20 Pro
Vastattu

Hello, I preordered the Huawei mate 20 pro through Elisa, and I have been using so far for almost a month a half. The phone is good but I am starting to get a green effect/halo around the screen. I have read a little bit about it online and apparently it is a faulty LG screen problem from the manuf...

5150 1
1 vuosi sitten
X
xallixtus Uusi keskustelija

Wich ports are allowed with Elisa's mobile internet 4G?
Vastattu

I've got a question to port forwarding using mobile internet 4G. So far Elisa was not providing us with real help, they left us staying in the rain. Our treaty with Elisa is an "Elisa Yritysdata EU 200M 4G". Since May 2018 we have not found a solution for successful port forwarding, even with calli...

6207 2
X
1 vuosi sitten
R
Razoola1 Avulias

Fake email from Elisa?
Vastattu

I'm quite sure this email I receied thismorning is not from Elisa but I just wanted to make 100% sure that is is fake and not genuine before clicking the links.... The email was as follows (copy pasted and reported sent from ek3272@kolumbus.fi). Are Elisa updating the webmail services? ------------...

3356 4
J
1 vuosi sitten
M
Mamu12 Keskustelija

Prepaid prices wrong?
Vastattu

I just made a call to a mobile phone in Germany. I expected it to cost 6,6cents per minute which I looked up in a list I found and checked beforehand. The call stopped after not even 15 minutes because my prepaid account was empty... 8.60 € which means the price was about 57cents per minute. What ar...

6137 5
1 vuosi sitten

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    jortsu67 on ansainnut kunniamerkin OmaYhteisön vakijäsen
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    Suvi on ansainnut kunniamerkin Viihteen tuntija
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    Dj_God on ansainnut kunniamerkin Vuoden OmaYhteisöläinen 2019
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