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OmaYhteisö is a place for everyone interested in Elisa’s products and services.

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  • 1,739 Kommenttia

Arvonimi
Rinsku Elisalainen

OmaYhteisö Community House Rules

Welcome to OmaYhteisö Community! If you’re looking a place to talk to other Elisa's customers and staff members about our products, services, tips and info, you’ve come to the right place. R-E-S-P-E-C-T OmaYhteisö is a place for everyone and it's really important to us that we all feel welcome! Tre...

2328 0
Arvonimi
6 kuukautta sitten
Arvonimi
Rinsku Elisalainen

New to OmaYhteisö? Welcome!

OmaYhteisö community is a place for everyone interested in Elisa’s products and services. Whether you might just be thinking of acquiring something from Elisa, you’re currently our customer, or you have been previously, it’s nice to see you here! Majority of the discussion in here is in Finnish, but...

2359 0
Arvonimi
6 kuukautta sitten
M
macobrum Uusi OmaYhteisön jäsen

can I use my balance(26 eur) to renew internet 4G package 19.99?
Vastattu

can I use my balance(26 eur) to renew internet 4G package 19.99? if so, how? thanks

211 3
13 päivää sitten
R
Razoola1 Avustaja

Where in the map is cell 1193225?
Vastattu

Hi, our 1800mhz cell dropped out for a few minutes thismorning and I was connected to a 2100Mhz cell for a short time which I did not know was available in our area. The signal was weak and I'm wondering where is this cell located on the map? Thanks, Adam.

2689 3
W
1 kuukausi sitten
T
TahaB Uusi OmaYhteisön jäsen

Problem with the Huawei Mate 20 Pro
Vastattu

Hello, I preordered the Huawei mate 20 pro through Elisa, and I have been using so far for almost a month a half. The phone is good but I am starting to get a green effect/halo around the screen. I have read a little bit about it online and apparently it is a faulty LG screen problem from the manuf...

1228 1
3 kuukautta sitten
X
xallixtus Uusi OmaYhteisön jäsen

Wich ports are allowed with Elisa's mobile internet 4G?
Vastattu

I've got a question to port forwarding using mobile internet 4G. So far Elisa was not providing us with real help, they left us staying in the rain. Our treaty with Elisa is an "Elisa Yritysdata EU 200M 4G". Since May 2018 we have not found a solution for successful port forwarding, even with calli...

1588 2
X
3 kuukautta sitten
R
Razoola1 Avustaja

Fake email from Elisa?
Vastattu

I'm quite sure this email I receied thismorning is not from Elisa but I just wanted to make 100% sure that is is fake and not genuine before clicking the links.... The email was as follows (copy pasted and reported sent from ek3272@kolumbus.fi). Are Elisa updating the webmail services? ------------...

2337 4
J
3 kuukautta sitten
M
Mamu12 Uusi OmaYhteisön jäsen

Prepaid prices wrong?
Vastattu

I just made a call to a mobile phone in Germany. I expected it to cost 6,6cents per minute which I looked up in a list I found and checked beforehand. The call stopped after not even 15 minutes because my prepaid account was empty... 8.60 € which means the price was about 57cents per minute. What ar...

1670 5
4 kuukautta sitten
L
le.nguyen Uusi OmaYhteisön jäsen

Return a wrong delivery
Vastattu

Hello, I received a wrong delivery from the post. It has my name but I did not order it (an iPhone from Elisa). The post did not take it back and suggested me to contact Elisa. I did send an email to the customer service but have not got any reply within one week. My question: Can I return it at a...

1951 1
Arvonimi
5 kuukautta sitten
F
fan6262662 Uusi OmaYhteisön jäsen

my prepaid card has some problem in Sweden
Kysymys

您好，我目前居住在瑞典，看来我没有收到任何消息或来自瑞典的电话号码打电话，但我可以叫瑞典的电话号码。

2062 0
F
5 kuukautta sitten
B
Brenkku Uusi OmaYhteisön jäsen

Apple Watch 4 - Pre-Order day one - DELAYED?
Vastattu

I ordered an apple watch 4. It said in the text message it will be delayed and we will know more next Tuesday. I ordered it first day of pre-sales! Why is there now suddenly a delay?

2139 1
6 kuukautta sitten
M
Monjurul Kiinnostunut

Tv problem

Hi my name is monjurul. I bought a tv from Elisa in April. But from June I'm facing a problem on my tv that it's stared automatically whenever it wants (like in the middle of the night) so I called to Elisa and they told me I had to call to philips because they can give me better solutions . Then I...

2299 11
6 kuukautta sitten
O
Old1eye88 Uusi OmaYhteisön jäsen

Laptop order
Vastattu

I think I ordered the wrong laptop, do I just send it back an order the correct one? Can I drop it to an Elisa shop, or just leave it at the pick up point to be sent back?

2240 1
6 kuukautta sitten
R
Ruza_a Uusi OmaYhteisön jäsen

Wrong payment, Prepaid -subscription
Vastattu

Hello! I have recently made a wrong step and bought unnecessary packet of unlimited 4g. Is it possible to get my money back, because I don't need this packet and am not going to use it? Thank you for your help in advance.

2397 6
6 kuukautta sitten
J
Jinmin Miao Uusi OmaYhteisön jäsen

Service email
Vastattu

Where to find service email? Now you only offer telephone number.

2920 3
J
8 kuukautta sitten
L
LeonZ Uusi OmaYhteisön jäsen

Keep a phone number when going abroad
Vastattu

Hi, I'm using a prepaid Saunalahti service. I'm going to study abroad in Germany for 6 months and I would like to keep my Finland number. I looked for an answer for my case, but I couldn't find any discussion about it. Thank you.

3374 1
9 kuukautta sitten
R
Razoola1 Avustaja

Accessing webspace
Vastattu

We have some webspace and a homepage. I have tried to log in to update it but the Username and password is not being accepted. It has been such a long time since I have FTP'ed into the space that I want to make sure nothing has changed. I'm using www.kolumbus.fi as the address normal FTP access on...

2682 1
Arvonimi
9 kuukautta sitten
L
Laurent-C Uusi OmaYhteisön jäsen

Elisa Viihde & Internet connection
Vastattu

Hi, I write my message here about Elisa Viihde, I am not so good in Finnish to write it on the good section. So, I have a question about the system and mu Internet connection. Since about 6 month, I only pay for Elisa Viihde. When I look my bill, I have this details: ELISA VIIHDE Billing period c...

3426 6
10 kuukautta sitten
O
OttoB8 Uusi OmaYhteisön jäsen

Detection of device with maleware
Vastattu

If you have a maleware you might receive a message (SMS) from ELISA saying that is the case. However the message does not tell you WHEN. This is ridiculous situation! Maybe you had visitors connected to your network one day. Many customers have plenty devices at home - which one will you try to fix?...

2407 1
10 kuukautta sitten
T
Tal-ia Uusi OmaYhteisön jäsen

Saunalahti Prepaid - additional services
Vastattu

Hi, I am asking the below for my sister, who will be visiting Finland for several weeks this summer and plans to purchase a prepaid Sanualahti sim card with a package for internet and local calls. However our question is whether the card will also allow the following services – free or charged: -...

3982 4
T
11 kuukautta sitten
D
dim-ka Uusi OmaYhteisön jäsen

Saunalahti Prepaid is not working abroad
Vastattu

Hi All, I have a 2-year-old Saunalahti Prepaid sim-card, which is working fine while I am in Finland. However, it is not able to register in other countries like Germany, Latvia, Czech Republic and Russia. I remember that in the first month of use it was working also in Sweden, Denmark and Russia. I...

3910 3
11 kuukautta sitten
V
vmshirey Kiinnostunut

Saunalahti SIM shows active connection but no service
Vastattu

Hello, I recently purchased an Saunalathi SIM card and it worked very well for 2-days. After these days, my phone still shows full "bars" and 4G connection; however, I have no internet connection and I do not have the ability to make any calls or send any SMS messages. I have attempted to restart...

3403 4
V
11 kuukautta sitten
T
Taha Uusi OmaYhteisön jäsen

Samsung S9 plus battery issue
Vastattu

Hi, So I received the pre-order of S9 plus day before yesterday and I believe it has some battery issue since the phone is getting extra warm and battery is draining. I want to replace the phone as I bought it in contract and I don't want to pay 3 years for defected product. Please let me know wh...

3379 6
T
1 vuosi sitten
B
Bdel Uusi OmaYhteisön jäsen

New iPhone 8 won’t start
Vastattu

I bought a new iPhone 8 from Elisa about 1 month ago. It’s charged, but won’t start. I’ve tried a reboot with the volume buttons and the side button but nothing works. So now I have a new dead phone while on holidays - nice!! Does anyone have a magic trick to find out what’s wrong ( no Elisa shops w...

3092 1
Arvonimi
1 vuosi sitten
R
Razoola1 Avustaja

1800Mhz cell in Lemu (631557)

Hello, Is there any issues with this cell at the moment? The signal quality has dropped quite dramatically over the last 24 hours and I wondered if there is a known issue at the moment. Thanks.

3509 8
R
1 vuosi sitten

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