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Elisa Palsta is a place for everyone interested in Elisa’s products and services.

  • 202 Keskustelua
  • 1,710 Kommenttia

202 Keskustelua

Arvonimi
Suvi Elisalainen

New to Palsta? Welcome!

Elisa Palsta is a place for everyone interested in Elisa’s products and services. Whether you might just be thinking of acquiring something from Elisa, you’re currently our customer, or you have been previously, it’s nice to see you here! Majority of the discussion in here is in Finnish, but we hope...

2606 0
Arvonimi
2 vuotta sitten
Norris Entinen elisalainen

House rules

Welcome to Elisa Palsta! If you’re looking a place to talk to other Elisa's customers and staff members about our products, services, tips and info, you’ve come to the right place. R-E-S-P-E-C-T Elisa Palsta is a place for everyone and it's really important to us that we all feel welcome! Treat eve...

3377 0
2 vuotta sitten
J
Jinmin Miao Uusi OmaYhteisön jäsen

Service email
Vastattu

Where to find service email? Now you only offer telephone number.

516 3
J
17 päivää sitten
R
Razoola1 Avustaja

Where in the map is cell 1193225?
Vastattu

Hi, our 1800mhz cell dropped out for a few minutes thismorning and I was connected to a 2100Mhz cell for a short time which I did not know was available in our area. The signal was weak and I'm wondering where is this cell located on the map? Thanks, Adam.

258 2
R
26 päivää sitten
L
LeonZ Uusi OmaYhteisön jäsen

Keep a phone number when going abroad
Vastattu

Hi, I'm using a prepaid Saunalahti service. I'm going to study abroad in Germany for 6 months and I would like to keep my Finland number. I looked for an answer for my case, but I couldn't find any discussion about it. Thank you.

615 1
1 kuukausi sitten
R
Razoola1 Avustaja

Accessing webspace
Vastattu

We have some webspace and a homepage. I have tried to log in to update it but the Username and password is not being accepted. It has been such a long time since I have FTP'ed into the space that I want to make sure nothing has changed. I'm using www.kolumbus.fi as the address normal FTP access on...

288 1
Arvonimi
1 kuukausi sitten
L
Laurent-C Uusi OmaYhteisön jäsen

Elisa Viihde & Internet connection
Vastattu

Hi, I write my message here about Elisa Viihde, I am not so good in Finnish to write it on the good section. So, I have a question about the system and mu Internet connection. Since about 6 month, I only pay for Elisa Viihde. When I look my bill, I have this details: ELISA VIIHDE Billing period c...

806 6
2 kuukautta sitten
O
OttoB8 Uusi OmaYhteisön jäsen

Detection of device with maleware
Vastattu

If you have a maleware you might receive a message (SMS) from ELISA saying that is the case. However the message does not tell you WHEN. This is ridiculous situation! Maybe you had visitors connected to your network one day. Many customers have plenty devices at home - which one will you try to fix?...

947 1
2 kuukautta sitten
T
Tal-ia Uusi OmaYhteisön jäsen

Saunalahti Prepaid - additional services
Vastattu

Hi, I am asking the below for my sister, who will be visiting Finland for several weeks this summer and plans to purchase a prepaid Sanualahti sim card with a package for internet and local calls. However our question is whether the card will also allow the following services – free or charged: -...

1091 4
T
3 kuukautta sitten
D
dim-ka Uusi OmaYhteisön jäsen

Saunalahti Prepaid is not working abroad
Vastattu

Hi All, I have a 2-year-old Saunalahti Prepaid sim-card, which is working fine while I am in Finland. However, it is not able to register in other countries like Germany, Latvia, Czech Republic and Russia. I remember that in the first month of use it was working also in Sweden, Denmark and Russia. I...

829 3
3 kuukautta sitten
V
vmshirey Kiinnostunut

Saunalahti SIM shows active connection but no service
Vastattu

Hello, I recently purchased an Saunalathi SIM card and it worked very well for 2-days. After these days, my phone still shows full "bars" and 4G connection; however, I have no internet connection and I do not have the ability to make any calls or send any SMS messages. I have attempted to restart...

816 4
V
3 kuukautta sitten
T
Taha Uusi OmaYhteisön jäsen

Samsung S9 plus battery issue
Vastattu

Hi, So I received the pre-order of S9 plus day before yesterday and I believe it has some battery issue since the phone is getting extra warm and battery is draining. I want to replace the phone as I bought it in contract and I don't want to pay 3 years for defected product. Please let me know wh...

982 6
T
4 kuukautta sitten
B
Bdel Uusi OmaYhteisön jäsen

New iPhone 8 won’t start
Vastattu

I bought a new iPhone 8 from Elisa about 1 month ago. It’s charged, but won’t start. I’ve tried a reboot with the volume buttons and the side button but nothing works. So now I have a new dead phone while on holidays - nice!! Does anyone have a magic trick to find out what’s wrong ( no Elisa shops w...

641 1
Arvonimi
4 kuukautta sitten
R
Razoola1 Avustaja

1800Mhz cell in Lemu (631557)

Hello, Is there any issues with this cell at the moment? The signal quality has dropped quite dramatically over the last 24 hours and I wondered if there is a known issue at the moment. Thanks.

1134 8
R
4 kuukautta sitten
E
Espookeskus Uusi OmaYhteisön jäsen

No service Roaming in Czech Republic(iPhone 6S)

Hi, I have signed up for a contract that allows me roaming in the EU but arrived to the czech republic only to realise i cant get any service on my phone.i have restarted my phone a dozen times still no service.I called aheard to make sure everything was fine before i left Helsinki.I need help.

1052 10
Arvonimi
5 kuukautta sitten
C
Colm Mac Uusi OmaYhteisön jäsen

Add Credit To Prepay Plan
Vastattu

Is it possible to add credit (for calls, texts etc) to the plan you are already using? I've signed up for the unlimited 4G plan with no calls/texts on Saunalahti prepay, but I need to make some calls. Is it possible to add credit to my plan instead of signing up for a new plan? Thanks

826 1
H
5 kuukautta sitten
V
varis2000 Uusi OmaYhteisön jäsen

I cant send no SMS from Germany and Austria
Vastattu

I have the correct number of the message central, but i can not send any sms from abroad. what to do? ru v

1098 3
5 kuukautta sitten
D
dublinmask Uusi OmaYhteisön jäsen

Prepaid subscription outgoing calls ended
Vastattu

hello. I purchased unlimited data/texts/calls prepaid card last week and today when I was on a call to another Finnish number, the call quit. When I check my subscription it says I have 0.00 Eur but I understood this to be for extra charges besides Finnish calls. I thought the plan was Unlimited...

1249 6
5 kuukautta sitten
R
Ruza_a Uusi OmaYhteisön jäsen

Wrong payment, Prepaid -subscription
Vastattu

Hello! I have recently made a wrong step and bought unnecessary packet of unlimited 4g. Is it possible to get my money back, because I don't need this packet and am not going to use it? Thank you for your help in advance.

1557 4
6 kuukautta sitten
F
Frank777 Uusi OmaYhteisön jäsen

Slow 4G super connection
Vastattu

Hello I have 4G super connection and I use it in Lystimaki. But the speed always between 5Mbit/s to 15Mbit/s. It's much slower than named 100Mit/s. Would you help me with it? I need to upload or download some super big file from cloud sometimes , I really need it faster. Thank you.

1228 2
Arvonimi
7 kuukautta sitten
M
Maenvar Uusi OmaYhteisön jäsen

OnePlus 5T purchase
Vastattu

Greetings from Russia, Saint-Petersburg! Next weekend (to be correct 17.12) i'm going to visit Elisa shop in Lappeenranta (Elisan myymälä Lappeenranta Prisma, Puhakankatu 9-11, 53600 LAPPEENRANTA) and buy an OnePlus 5t phone (128 Gb version). So I have several questions: 1) As far as I know, Elisa...

1208 1
Arvonimi
7 kuukautta sitten
R
Razoola1 Avustaja

Fake email from Elisa?
Vastattu

I'm quite sure this email I receied thismorning is not from Elisa but I just wanted to make 100% sure that is is fake and not genuine before clicking the links.... The email was as follows (copy pasted and reported sent from ek3272@kolumbus.fi). Are Elisa updating the webmail services? ------------...

1111 3
R
7 kuukautta sitten
M
Miki Kiinnostunut

I want to return my 1 week old Huawei Mate 10 lite
Vastattu

Hey. I bought Huawei Mate 10 lite phone for a friend on last Monday to gave him as a gift and I realise that he's a fan of Oneplus 5. So, my question is there any way to return the device and change it with Oneplus 5 device? I would be really thankful if it's possible to do that. I bought this devic...

1517 2
M
7 kuukautta sitten
D
dalima Uusi OmaYhteisön jäsen

wrong bill
Vastattu

hei. From last three months I am getting wrong. my plan is 9,90 euro monthly. I do not call any service no. except my phone plan.In the september ,october and november 2017 I got exes bill.Please check my bill.

1074 1
Arvonimi
7 kuukautta sitten
S
Slow 4G Uusi OmaYhteisön jäsen

Upgraded from 3g to 4G plus have bought new router: Unimpressive d/load speeds

Moi, As per the title. Was expecting (and was told by Elisa) better speeds on 4G. HUAWEI B525 router gives slower ethernet downloads than older Sierra Wireless AC762s - as slow as 6 mbps and an average of about 12 mbps on wi-fi. Any advice? Kiitos/Cheers

1186 3
K
8 kuukautta sitten

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