Kysymys

4G signal dropping during/after calls & not returning

  • 2 tammikuu 2014
  • 4 kommenttia
  • 1744 katselukerrat

Hi,

Using an iPhone 5s & have a 4 out of 5 signal strength where I am for 4G. Generally not getting any problems, but when I receive a call the network switches to 3G. This is fine, but it won't switch back to 4G afterwards - so far it has reset back during the night at some point. Therefore, if I were to receive a call in the morning, I would then have to go all day without a 4G connection.

I have tried turning 4G & Cellular Data on & off, hoping a network refresh may get the 4G to kick in again, but it just goes back to 3G. Have also done hard & soft reboots of the phone, but nothing, & this isn't exactly a practical solution any way.

Anyone else having this issue or have any tips at all?

Thanks

4 kommenttia

Käyttäjätaso 7
Kunniamerkki +3
The problem is that 4G network does not currently support voice calls at all. For ordinary mobile phone calls, GSM or 3G network must be used.

Until voice over 4G becomes available, there is very little one can do about it.

If 4G is extremely important for you, maybe you should consider getting a separate SIM for browsing? Of course, then you will need two devices. One option is using a 4G MiFi router to provide WLAN access point for iPhone. The other is to buy a 4G tablet.
This is fine, but it won't switch back to 4G afterwards - so far it has reset back during the night at some point. Therefore, if I were to receive a call in the morning, I would then have to go all day without a 4G connection.

Until voice over 4G becomes available, there is very little one can do about it.

 

:smileyhuh:
Hi,

I appreciate/know this is how 3/4G & voice data work - this isn't my issue or problem.

The problem is that I can't get 4G back once a call has ended - my phone stays stuck on 3G. 
Käyttäjätaso 7
Kunniamerkki +3
antero kirjoitti:
:smileyhuh: 

When a device selects network type automatically, there really isn't anything the end user could do to change this behaviour. One can of course hope that the manufacturer would have improved firmware and check regularly for updates.

Setting the device to use only 4G network would prevent jumping between different networks and getting stuck in the "wrong" network. However, not all devices have this option. Particularly phones do not have it, as the manufacturer thinks that you might not want to loose voice service.

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