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Can't send SMS while roaming

  • 24 lokakuu 2017
  • 7 kommenttia
  • 1849 katselukerrat

  • Uusi OmaYhteisön jäsen
  • 3 kommenttia
I have a Saunalahti Prepaid. It should be possible to send SMS while roaming (at least there is a price for it in the price list) but I get an "error 50" when I try. Sending SMS works in Finland but not in Sweden and Denmark. I tried setting the SMSC number but it makes no difference (tried both numbers mentioned at https://elisa.fi/asiakaspalvelu/aihe/matkapuhelinliittymat/ohje/tekstiviestit/). What could be the reason for the problem?
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Vastauksen tähän kysymykseen jakoi Mits 24 lokakuu 2017, 12:01

Hi, it should work in Denmark, but in Sweden it is not possible to send sms at the moment.
Here's a list of the countries that prepaid roaming works: https://elisa.fi/prepaid/saunalahti-prepaid--roaming/
If there's a * after the country it means that sms sending is not working (receiving though works).
Are you now abroad? 🙂
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7 kommenttia

Käyttäjätaso 7
Kunniamerkki +3
Hi, it should work in Denmark, but in Sweden it is not possible to send sms at the moment.
Here's a list of the countries that prepaid roaming works: https://elisa.fi/prepaid/saunalahti-prepaid--roaming/
If there's a * after the country it means that sms sending is not working (receiving though works).
Are you now abroad? 🙂
Yes, I am in Denmark at the moment. The phone with the Saunalahti SIM goes on TDC's network. I even tried switching to Telia/Telenor's network, still "error 50".
Käyttäjätaso 7
Kunniamerkki +3
You've got enough balance? 🙂
I checked it before leaving Finland Sunday, got about €13, haven't used it since except trying to get SMS to work. I had the same problem last year but gave up back then.
Käyttäjätaso 7
Kunniamerkki +3
OK can you please send us a private message here so we can check that? 🙂 We need at least your phone number now.
Hello.

I have got the similar problem but now I am in Norway.
Could you help me?
Käyttäjätaso 7
Kunniamerkki +3
Unfortunately the only thing you can do is to get some other sim for sending sms. It is not possible to text from Norway with Saunalahti Prepaid.

Sending SMS from Saunalahti Prepaid works only in Finland, Estonia, Latvia, Lithuania and Poland, in other words the countries on this list without asterisk.

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