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Can't send SMS while roaming

  • 24 lokakuu 2017
  • 5 kommenttia
  • 1509 katselukerrat

  • Uusi OmaYhteisön jäsen
  • 3 kommenttia
I have a Saunalahti Prepaid. It should be possible to send SMS while roaming (at least there is a price for it in the price list) but I get an "error 50" when I try. Sending SMS works in Finland but not in Sweden and Denmark. I tried setting the SMSC number but it makes no difference (tried both numbers mentioned at https://elisa.fi/asiakaspalvelu/aihe/matkapuhelinliittymat/ohje/tekstiviestit/). What could be the reason for the problem?
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Vastauksen tähän kysymykseen jakoi Mits 24 lokakuu 2017, 12:01

Hi, it should work in Denmark, but in Sweden it is not possible to send sms at the moment.
Here's a list of the countries that prepaid roaming works: https://elisa.fi/prepaid/saunalahti-prepaid--roaming/
If there's a * after the country it means that sms sending is not working (receiving though works).
Are you now abroad? 🙂
Katso alkuperäinen viesti

5 kommenttia

Käyttäjätaso 7
Kunniamerkki +3
Hi, it should work in Denmark, but in Sweden it is not possible to send sms at the moment.
Here's a list of the countries that prepaid roaming works: https://elisa.fi/prepaid/saunalahti-prepaid--roaming/
If there's a * after the country it means that sms sending is not working (receiving though works).
Are you now abroad? 🙂
Yes, I am in Denmark at the moment. The phone with the Saunalahti SIM goes on TDC's network. I even tried switching to Telia/Telenor's network, still "error 50".
Käyttäjätaso 7
Kunniamerkki +3
You've got enough balance? 🙂
I checked it before leaving Finland Sunday, got about €13, haven't used it since except trying to get SMS to work. I had the same problem last year but gave up back then.
Käyttäjätaso 7
Kunniamerkki +3
OK can you please send us a private message here so we can check that? 🙂 We need at least your phone number now.

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