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I can't sent sms to anyone and can't reach number 060090030

  • 7 helmikuu 2020
  • 2 kommenttia
  • 2526 katselukerrat
M

Hello!

I have a monthly subscription and I can’t send any sms as it always fails. Changing of the customer service no according to the instructions here https://elisa.fi/asiakaspalvelu/aihe/matkapuhelinliittymat/ohje/tekstiviestit/ doesn’t help. And I can’t even reach you support service 0600 900 30. It says that from my phone i cannot call to this number.

 

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Vastauksen tähän kysymykseen jakoi error404 7 helmikuu 2020, 15:57

Hi @Marinesko !

 

Could you please add your phone number to your profile (Yksityiset muistiinpanot) so we could check your number if there’s any blocks which might cause this problem.

Katso alkuperäinen viesti

2 kommenttia

H
Käyttäjätaso 7
Kunniamerkki +5

Elisa Omaguru 0600 support number is not a customer service. It is a way to make easy money charging caller €2,20+mobile cost a minute. Regular customer service is in OmaElisa or 010 number which you can find in link: it’s their job to help you if you are customer.

https://elisa.fi/asiakaspalvelu/yhteystiedot

Now playing P*Light - Hello Goodbye (Radio Edit).

error404
Arvonimi
Käyttäjätaso 4

Hi @Marinesko !

 

Could you please add your phone number to your profile (Yksityiset muistiinpanot) so we could check your number if there’s any blocks which might cause this problem.

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