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Invoicing and services

  • 11 maaliskuu 2016
  • 1 kommentti
  • 509 katselukerrat

Dear Elisa customer service,

My Finnish language is not good. Therefore I write in English.

Please, explain what services we (me and my wife) pay to you for:

Asiakasnumero          Sopimus           Period                     Amount

                                                                 Once  a year          Euro 51,90

                                                                 Every month          Euro 9,90

                                                                 Once in 2 months   Euro 17,499

We are confused regarding so many invoices which come to us. Can you send your contracts mentioned above to us by post, please.

Regards,

Alexei Kostenko 
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Vastauksen tähän kysymykseen jakoi eBin 11 maaliskuu 2016, 16:15

Hello Alex!



I hid your customer information from public view. 51,90€ once a year is the charge for your cable TV card. 9,90€/month is for your pay channels, and 17,49€ is the charge for the cable TV-connection to your house.



I can send copies of the contracts on Monday when I'm at the office.
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Hello Alex!

I hid your customer information from public view. 51,90€ once a year is the charge for your cable TV card. 9,90€/month is for your pay channels, and 17,49€ is the charge for the cable TV-connection to your house.

I can send copies of the contracts on Monday when I'm at the office.

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