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Laptop order


I think I ordered the wrong laptop, do I just send it back an order the correct one?

Can I drop it to an Elisa shop, or just leave it at the pick up point to be sent back?
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Vastauksen tähän kysymykseen jakoi hpguru 10 syyskuu 2018, 10:44

Hi there.

I am glad you asked.

You can send it back from the post office or matkahuolto office for free and they will zero your invoice of this item including postage fees at Elisa when they will receive and process your return. You can buy a new laptop you want right now before they receive old one.

Return it within 28 days of receiving by following these steps from Posti or Matkahuolto: https://elisa.fi/asiakaspalvelu/aihe/sopimusehdot/ohje/sopimuksen-peruuttaminen/ - you may also translate this page to English as well to understand it better.

In short: print the PDF from this page I linked before, fill it, put it inside a package with item package obviously, and tell the office guy to write return address that can be found on the same page. Then just sit tight and wait a message from Elisa about fine return.

If you don't have printer, just write the same stuff by hand on A4, and fill it this way.

Remember to keep a check from post office, so you posted it back, and keep it until everything is clear. You should receive new item in a week or so, and hope you'll be satisfied!

Now playing Sound Rush - We Live Dreams (Dreamfields Anthem 2018) (Radio Edit).

Many thanks and have a great day!

Katso alkuperäinen viesti

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Käyttäjätaso 7
Kunniamerkki +5
Hi there.

I am glad you asked.

You can send it back from the post office or matkahuolto office for free and they will zero your invoice of this item including postage fees at Elisa when they will receive and process your return. You can buy a new laptop you want right now before they receive old one.

Return it within 28 days of receiving by following these steps from Posti or Matkahuolto: https://elisa.fi/asiakaspalvelu/aihe/sopimusehdot/ohje/sopimuksen-peruuttaminen/ - you may also translate this page to English as well to understand it better.

In short: print the PDF from this page I linked before, fill it, put it inside a package with item package obviously, and tell the office guy to write return address that can be found on the same page. Then just sit tight and wait a message from Elisa about fine return.

If you don't have printer, just write the same stuff by hand on A4, and fill it this way.

Remember to keep a check from post office, so you posted it back, and keep it until everything is clear. You should receive new item in a week or so, and hope you'll be satisfied!

Now playing Sound Rush - We Live Dreams (Dreamfields Anthem 2018) (Radio Edit).

Many thanks and have a great day!

Osallistu keskusteluun