Kysymys

MONEY FOR NOTHING

  • 1 syyskuu 2011
  • 6 kommenttia
  • 3500 katselukerrat

Very disappointed as new customer.
but I guess you know that after 3 days being in contact with technical support.

6 kommenttia

Have you received confirmation from Elisa  that all Viihde features already have been connected to your customernumber or could they still be in the progress?

Have you received confirmation from Elisa  that all Viihde features already have been connected to your customernumber or could they still be in the progress?


Provisioning has been done at least 4 times.
It looks like this is going to be a ride of 24 months of only "high" speed ADSL for 39 euros/kk and I will put the digital receiver back into the box for the next 2 years.
We will watch TV from the normal DVB-C digibox.
Käyttäjätaso 2

It looks like this is going to be a ride of 24 months of only "high" speed ADSL for 39 euros/kk and I will put the digital receiver back into the box for the next 2 years.
We will watch TV from the normal DVB-C digibox.



Don't give up the fight. Make a complaint to the Finnish Consumer Agency and see what they think about your situation. At the least you should be able to cancel your deal with Elisa so you don't have to pay for nothing.

Ja samaa suosittelen muuten kaikille muillekin joilla ei hommat pelitä niin kuin on luvattu. Jos ei Elisalta tunnu yhteistyöhaluja löytyvän, niin valitusta kuluttajavirastoon vaan. Mitä useampi nostaa huonosta kohtelustaan metelin, sitä enemmän se alkaa operaattoriakin kiinnostaa.

Itsekin harkitsen parhaillaan valitusta kuluttajavirastoon, kun Elisa on "huomaamatta hiljalleen" hilannut 24-megaisen liittymäni todellisen nopeuden tammikuun 16-17 megasta häikäisevään +/- 8 megaan. Ja vikahan on tietenkin aina asiakkaan päässä, vaikkei omassa setupissani ole mikään tuon yhdeksän kuukauden aikana muuttunut...
+1 darklin

Very disappointed as new customer.
but I guess you know that after 3 days being in contact with technical support.



Change the record kid.

Osallistu keskusteluun