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no mail outgoing due to "relaying"

  • 19 marraskuu 2016
  • 5 kommenttia
  • 500 katselukerrat

Hi everyone,
anyone ever seen the attached error?
I used to have that abroad in WiFis, worked fine in mobile networks though. In Finland both mobile and WiFi (any!) worked perfectly fine.
Now when we have a new mobile operator for the mobiles, I have this error - in the finnish mobile network - WiFis are still fine.
Couldn't test abroad yet...
Thanks if anyone can help!
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Vastauksen tähän kysymykseen jakoi hvihavai 22 marraskuu 2016, 18:24

You'll have to use different server and port for SSL enabled SMTP (note the a letter in the address): smpta.kolumbus.fi

port: 465



https://elisa.fi/asiakaspalvelu/aihe/sahkoposti-kotisivut/ohje/sahkopostin-asetukset/
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5 kommenttia

Käyttäjätaso 7
Kunniamerkki +2
What is the smtp server you are using? Are you using authenticated smtp and TSL/SSL connection?
Unauthenticated smtp traffic is allowed only from the corresponding internet operator's network. So if you are in Elisa / Saunalahti Mobile network you can only use smtp.kolumbus.fi (without authentication)
Thanks for the comment - kolumbus.fi is the one, indeed! I also tried to change to SSL, but the system doesn't give a reply, see pics. Funny enough, it worked with Elisa contract in Germany, roaming - but not in WiFi. And - with Sonera contract - now it's the other way round in Finland... ?!? If I could just enable SSL, I'd be happy... 🙂
Käyttäjätaso 6
Kunniamerkki +4
Who is your mail provider could you use their smtp server?
Käyttäjätaso 6
Kunniamerkki +1
You'll have to use different server and port for SSL enabled SMTP (note the a letter in the address): smpta.kolumbus.fi
port: 465

https://elisa.fi/asiakaspalvelu/aihe/sahkoposti-kotisivut/ohje/sahkopostin-asetukset/
@Samppa - it's Elisa, that's why I hoped for help here... :-)
@hvihavai - that's it, thank you!!! Switched off the WiFi and sent on Sonera 4G... 🙂

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