No service Roaming in Czech Republic(iPhone 6S)


Hi,
I have signed up for a contract that allows me roaming in the EU but arrived to the czech republic only to realise i cant get any service on my phone.i have restarted my phone a dozen times still no service.I called aheard to make sure everything was fine before i left Helsinki.I need help.

10 kommenttia

Käyttäjätaso 7
Kunniamerkki +3
Are you sure that you don't have any barrings?
Is the roaming on? 🙂
i dont know where to check if i have barring on or not.and yes i have the roaming activated
Käyttäjätaso 7
Kunniamerkki +3
Please contact customer service 🙂
The quickest way is to chat with us. You can find chat from OmaElisa.

You can also check that from OmaElisa.
There may be a possibility that you can't change the barrings from there so I suggest you contact us so we can discuss better about this. 🙂
I just checked i have not blocking on for use abroad in omaelisa
Käyttäjätaso 7
Kunniamerkki +3
Espookeskus kirjoitti:

I just checked i have not blocking on for use abroad in omaelisa



I checked by your email and I saw that there was? but yes, I can't be sure that I found the right subscription. Please contact customer service for further look. 🙂
We can't discuss about your personal information here in Palsta.
I have contacted customer support still waiting
Käyttäjätaso 7
Kunniamerkki +3
Try selecting the local network manually:
- From the Home screen, tap Settings.
- Tap Carrier.
- Tap the Automatic slider to Off.
- Tap the network you want to select.
I did that already but it not even attempting to connect just ticks the local network but wont connect.
Käyttäjätaso 7
Kunniamerkki +3
Is there any help from those tips?

https://support.apple.com/en-mt/HT201415

https://www.ikream.com/2018/01/fix-iphone-6s-showing-no-service-searching-network-error-prompt-effective-solutions-trick-24052 - Check step 6.
Käyttäjätaso 7
Kunniamerkki +3
Did you contact our customer service? 🙂
As I told before, if I found the right subscription there is a barring. I can't discuss about this any further in here, because this is a public forum. 🙂

You can also send us a private message, but I'll have to say, that we might not answer for a couple of days because we receive many messages daily. The chat would be the quickest way. You can found it from OmaElisa

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