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Return a wrong delivery


Hello,

I received a wrong delivery from the post.
It has my name but I did not order it (an iPhone from Elisa). The post did not take it back and suggested me to contact Elisa. I did send an email to the customer service but have not got any reply within one week.

My question: Can I return it at any Elisa shop since there is one near my home?
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Vastauksen tähän kysymykseen jakoi Jaakop 13 lokakuu 2018, 15:13

Welcome to OmaYhteisö le.nguyen! Strange that the post didn't take it back. You can send it without shipping costs to this address:

Elisa/Saunalahti
ASIAKASPALAUTUS
Sopimusnumero 600275
Vanha Porvoontie 256b ovi 1
01380 Vantaa

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Welcome to OmaYhteisö le.nguyen! Strange that the post didn't take it back. You can send it without shipping costs to this address:

Elisa/Saunalahti
ASIAKASPALAUTUS
Sopimusnumero 600275
Vanha Porvoontie 256b ovi 1
01380 Vantaa

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