Worst purchase experience ever in my life

  • 28 lokakuu 2016
  • 26 kommenttia
  • 1863 katselukerrat

Näytä ensimmäinen kirjoitus

26 kommenttia

Käyttäjätaso 2
Jakas, Samsung has a DOA policy, OnePlus doesn't.
Elisa is not the one who makes the decisions about those, the
manufacturer is. I contacted OnePlus and they were a little bit confused too.
Elisa is now trying to solve this and we'll get back to you when we get any answers. 🙂

The manufacturer decides whether they use DOA policy or not and OnePlus have decided that they do not offer DOA. We are sorry about the misunderstandings in this case. 😞 We have now informed OnePlus and in future the information given in OnePlus and Elisa customer service will be similar.

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