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I have elisa viihde digiboksi. I want to connect it with my computer,how should i proceed?

  • 13 lokakuu 2019
  • 8 kommenttia
  • 518 katselukerrat

I have an elisa entertainment box. I want to connect it with my computer, how should i proceed?
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Vastauksen tähän kysymykseen jakoi hpguru 13 lokakuu 2019, 09:27

Hey there and good morning.

I understand how you want to proceed, you want entertainment box to your computer.

You don't have a TV?

For laptop I do not think it is possible, but you can connect it to external monitor with proper connections like HDMI ports. I hope this helps and let me know any other questions.

Now playing Neilio - True Beauty (Neilio Re-Edit).
Katso alkuperäinen viesti

8 kommenttia

Käyttäjätaso 7
Kunniamerkki +5
Hey there and good morning.

I understand how you want to proceed, you want entertainment box to your computer.

You don't have a TV?

For laptop I do not think it is possible, but you can connect it to external monitor with proper connections like HDMI ports. I hope this helps and let me know any other questions.

Now playing Neilio - True Beauty (Neilio Re-Edit).
Is it not possible to connect it with a laptop having HDMI port. The gentleman at the elisa desk said that I can use it with a laptop with HDMI port. I mainly need to understand that since I have connected it with the laptop, how I can use it? Should I go to some website where I can see some channels based on this digibox or how I can use it with a laptop? :)
Thank you very much for your prompt reply
Sincere Regards,
Käyttäjätaso 7
Kunniamerkki +5
I am afraid, you can only throw Elisa Viihde Online from laptop to TV or monitor, not the other way around. Because it is only output, in laptop HDMI. So this means you need a cheap monitor with HDMI which is IN/OUT or TV. You can find cheap TV offers in Gigantti stores.

If salesman made things misunderstood, and now you are in 2 year contract, you should complain to Elisa about wrong information by one of Elisa's local salesmans. Preferrable you should ask his boss in that store, only they can cancel this unclear purchase.

Because Elisa has no return from local stores ever.

You should ask from here, not from salesmans before shopping anything.

Now playing Wasted Penguinz - Anxiety (Original Mix).
Käyttäjätaso 7
Kunniamerkki +3
The gentleman at the elisa desk said that I can use it with a laptop with HDMI port

You have been given incorrect information. Your laptop and Elisa VIihde set-top box both have HDMI outputs. Connecting two outputs to each other will not work. You have to connect an outout to an input, like a set-top box to a television set. Or a laptop to either a television set or a monitor.

As Elisa representative has been misleading you, Elisa is obliged to cancel your contract with full refund.
Hi,
Thank you very much for all your feedback. I will discuss this issue with them by visiting there.
Thanks again for your prompt help.
Sincere Regards,
Käyttäjätaso 7
Kunniamerkki +5
Hello.

I am glad to help you today.

To advice you even more, go to the exact store of Elisa, you bought Viihde from. Here try to get same salesman to talk with you. Take any salesman in the end. Explain and ask to talk with their boss "myymäläpäällikkö". In some cases myymäläpäällikkö ran from Elisa store according to Facebook when their salesman gave old grandma entertainment service for two years with false advertisement to old person who was believed without Elisa Viihde grandma couldn't see TV in the future. Grandma came alone to get help for a problem with her phone. Grandma left with virus protection, Elisa Viihde contract and what else. So they visited together with young family member to cancel it all to same Elisa shop. Stuff happens here, not only for you...

Myymäläpäällikkö ran from a store because he could not face this situation.

They waited myymäläpäällikkö for good 15 minutes before he was forced to face them.

They canceled falsely advertised service after 30 minutes of talking about it.

If you go in ANY trouble with salesman or myymäläpäällikkö, then write @OmaYhteisö-tiimi and they will try to resolve it. If they are unable to help, you can contact Maistraatti, Kuluttajaneuvoja. Customer advise service is FREE and is available for everyone.

https://www.kkv.fi/kuluttajaneuvonta/

You can translate page with Google Translator.

Now playing Deetox - One Life (Radio Edit).
Käyttäjätaso 3
Hi @ShiningStar Welcome to OmaYhteisö.

Sorry to hear about your situation with Elisa Viihde 😕

We have no intention to give incorrect information for purpose so of course we want to settle things up. 🙂 Did you already visited in our store? 🙂
Käyttäjätaso 7
Kunniamerkki +5

Hello there.

Have you talked with myymäläpäällikkö about this thing.

What are your news to tell? Any progress? You’ve got the gift of cancel?

Thanks for any answer and keep us updated about your journey.

Now playing Showtek - F-Track (Extended Mix).

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