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Data/broadband/bundles

  • 26 toukokuu 2019
  • 4 kommenttia
  • 659 katselukerrat

  • Uusi OmaYhteisön jäsen
  • 2 kommenttia
Trying to buy data but message not going I have 44 euro saldo and Im sending DATA50M text to 15020 but text not going through...where am I going wrong...this is 3rd day of trying
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Vastauksen tähän kysymykseen jakoi tistis 26 toukokuu 2019, 15:56

Hi Irritus thanks for the help and info...I figured the problem out...I have true caller and I had set it as a default messenger and it was blocking elisa texts as spam...But I had bout data a week ago and it worked ...to cut the story short I bought the data via true caller messenger
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4 kommenttia

Käyttäjätaso 7
Kunniamerkki +3
Can you text other numbers?

If you cannot send any text at all, check your device's message settings. SMSC, the Short Message Service Center, should be +358508771010 for Saunalahti Prepaid connections.

I found some information about Elisa / Saunalahti SMSC, though only in Finnish.

If you don't have a Prepaid, but an invoiced connection or a Latausliittymä, then DATA50M service does not apply. Changes for the invoiced subscriptions are made on customer web portal Oma Elisa and for the Latausliittymä, Oma Saunalahti.
I can send other texts but text to buy data can not be received
Käyttäjätaso 7
Kunniamerkki +3
It seems that Elisa has some backend problems. Mobile payments are not working for HSL app users and logging on to Saunalahti customer portal Oma Saunalahti works intermittently.

I guess the only thing to do is either wait or call the combined customer service / fault repair serviceat +358 10 190 240. Please note that abnormal phone charges apply for calling that, typically some 0,10 €/min. Any 010, 020, 029, 030 or 039 numbers are not included in any talk packages, either.
Hi Irritus thanks for the help and info...I figured the problem out...I have true caller and I had set it as a default messenger and it was blocking elisa texts as spam...But I had bout data a week ago and it worked ...to cut the story short I bought the data via true caller messenger

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