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elisa prepaid

  • 28 September 2022
  • 3 kommenttia
  • 36 katselukerrat

Hello .

I have some problem . 

Today i wrongly bought Laitenetti max for 3 months , but i wanted 4g internet for 1 month . 

After i bought one week 4g internet , bud it doesnot work, it starts from 30.12 when the first wrong paketti is over .

What should i do ? Do i need to buy new phonenumero and new paketi ? 

 

best regards 

Anneli M.

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Vastauksen tähän kysymykseen jakoi Keinotekoinen 28 September 2022, 08:30

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3 kommenttia

Käyttäjätaso 7
Kunniamerkki +3

Hi @Anneli.Metsler and welcome to OmaYhteisö!

As Prepaid subscriptions are anonymous, we can’t cancel existing packages. Only options are to wait until Laitenetti Max expires or to buy a new Prepaid.

I already bought new one , but it does not work , because of previous packet , when the wrong one is over ( in end of december ) then the new packet will work  . 

Käyttäjätaso 7
Kunniamerkki +3

I already bought new one , but it does not work , because of previous packet , when the wrong one is over ( in end of december ) then the new packet will work  . 

To clarify, the other option is to buy a new Prepaid card. New packages will be put in queue and will be activated once the current package expires.

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