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Cannot connect to my college Wifi. Please Help!

  • 29 helmikuu 2020
  • 6 kommenttia
  • 1447 katselukerrat

Hello,

Lets start with my laptop. I own a Lenovo Y510p laptop with windows 10 installed on it. Hopefully there is no problem in the device because I could connect to my home wifi without any trouble. My college has a special log in system where you have to manually set up a connection and put your own credentials. Ill write the procedure;

Security type: WPA2-Enterprise

Encrytion: AES

Network authentication method: PEAP

Uncheck verifying servers identity by validating...

Check Specify authentication mode and select user only then put ur credentials.

I did all this but it doesnt connect at all. I seek help from IT but they couldnt solve it. It instantly says Cant connect. 

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Vastauksen tähän kysymykseen jakoi MiikaMoi 5 maaliskuu 2020, 15:49

Hello,

Lets start with my laptop. I own a Lenovo Y510p laptop with windows 10 installed on it. Hopefully there is no problem in the device because I could connect to my home wifi without any trouble. My college has a special log in system where you have to manually set up a connection and put your own credentials. Ill write the procedure;

Security type: WPA2-Enterprise

Encrytion: AES

Network authentication method: PEAP

Uncheck verifying servers identity by validating...

Check Specify authentication mode and select user only then put ur credentials.

I did all this but it doesnt connect at all. I seek help from IT but they couldnt solve it. It instantly says Cant connect. 

Hi @ahmadali ! I don’t have a quick fix for that but I have few ideas 🤔 Just to clarify: the wireless connection works at home but not at the college? If the connection works at home with the same Lenovo Y510p laptop then there isn’t an issue with the computer.

That leaves me wondering about the ‘organization log in’, I’ve experienced issues with those before but they can usually only be resolved by contacting the system administrator or IT-department that maintains it.

But one tip I have is to change the network authentication method to: PEAP-TLS 

Katso alkuperäinen viesti

6 kommenttia

Käyttäjätaso 5
Kunniamerkki +3

Hello,

Lets start with my laptop. I own a Lenovo Y510p laptop with windows 10 installed on it. Hopefully there is no problem in the device because I could connect to my home wifi without any trouble. My college has a special log in system where you have to manually set up a connection and put your own credentials. Ill write the procedure;

Security type: WPA2-Enterprise

Encrytion: AES

Network authentication method: PEAP

Uncheck verifying servers identity by validating...

Check Specify authentication mode and select user only then put ur credentials.

I did all this but it doesnt connect at all. I seek help from IT but they couldnt solve it. It instantly says Cant connect. 

 

Hi @ahmadali and welcome to OmaYhteisö!

 

Hmm.. Unfortunately I have no experience on this matter. Does someone else from OmaYhteisö have experience on this? 

Käyttäjätaso 4

Hello,

Lets start with my laptop. I own a Lenovo Y510p laptop with windows 10 installed on it. Hopefully there is no problem in the device because I could connect to my home wifi without any trouble. My college has a special log in system where you have to manually set up a connection and put your own credentials. Ill write the procedure;

Security type: WPA2-Enterprise

Encrytion: AES

Network authentication method: PEAP

Uncheck verifying servers identity by validating...

Check Specify authentication mode and select user only then put ur credentials.

I did all this but it doesnt connect at all. I seek help from IT but they couldnt solve it. It instantly says Cant connect. 

Hi @ahmadali ! I don’t have a quick fix for that but I have few ideas 🤔 Just to clarify: the wireless connection works at home but not at the college? If the connection works at home with the same Lenovo Y510p laptop then there isn’t an issue with the computer.

That leaves me wondering about the ‘organization log in’, I’ve experienced issues with those before but they can usually only be resolved by contacting the system administrator or IT-department that maintains it.

But one tip I have is to change the network authentication method to: PEAP-TLS 

I suggest talking with the IT department of your college. They must be familiar with all kinds of connectivity issues.

Käyttäjätaso 3

From the authentication method it sounds like the college probably uses eduroam-network.

From this page you can find a network installer tool for eduroam, that should fix the connection problem:  https://cat.eduroam.org/#

Press: Click here to download your eduroam installer

Choose your college from the list and install the software for you college, country can be changed from: Show organisations in dropdown list.

Insert your school credentials when asked by the program

If that does not help or your college does not use eduroam or other problems, contact your college IT-department as suggested here.

Hello,

Do I also need an eduroam installer too? I’m a student at the University of Helsinki, but after a long period of online learning (I could not connect to my home wi-fi either, so I updated the wi-fi drivers and everything worked), now I cannot connect to my college wi-fi on campus.

Käyttäjätaso 2

Hello,

Do I also need an eduroam installer too? I’m a student at the University of Helsinki, but after a long period of online learning (I could not connect to my home wi-fi either, so I updated the wi-fi drivers and everything worked), now I cannot connect to my college wi-fi on campus.

Hello @Baumleipzig and welcome to OmaYhteisö!

I would advice you to contact the IT-department of your campus.

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