Sony Xperia 5 IV 5G Black is now priced lower, can I change my order?

  • 20 November 2022
  • 1 kommentti
  • 43 katselukerrat


I ordered a Sony Xperia 5 IV 5G Black yesterday for 799,00, then I say you have a campaign for the same phone for 599.00. I’m supposed to pick it up at Jumbo Elisa, can I get it for 599,00?


Kind regards,

Steven Alexander

EDIT 21.11.2022 // edited the title to be more descriptive -draakki


Vastauksen tähän kysymykseen jakoi draakki 21 November 2022, 19:09

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Käyttäjätaso 7
Kunniamerkki +13

Hello @Steven Alexander and welcome to OmaYhteisö forum! 😊 

If you haven’t picked up the phone which you ordered for 799e yet, that order can be cancelled and the same phone re-sold to you with the campaign price of 599e if the campaign is still active and valid. 🙂 

You can either cancel the old order and re-order the phone via our customer service (our social media customer care team is available both in Facebook and in Twitter even during evenings and weekends), or you can go directly to the store in Jumbo and ask that they cancel your old order and purchase the same phone from the store while you’re visiting there. 👍🏼 

(PS. You had opened the same topic twice, so I deleted the duplicate 🙂)