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All invoices paid, no connection

  • 2 August 2023
  • 3 kommenttia
  • 73 katselukerrat
V

Hello, why am I still not connected if I have already paid all the bills?

 

 

EDIT 2.8.2023 // edited the title to be more descriptive -draakki

 

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Vastauksen tähän kysymykseen jakoi Dj_God 2 August 2023, 14:59

Katso alkuperäinen viesti

3 kommenttia

K
Käyttäjätaso 7

Hello, why am I still not connected if I have already paid all the bills?

 

Contact Elisa's consumer customer service

https://elisa.fi/asiakaspalvelu/yhteystiedot/en/

Customer Service - How can we help you

 

Customer service – call us or book a call time

010 190 240​
(mobile call charge / local network charge)​

Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

book a call time

Dj_God
Käyttäjätaso 7
Kunniamerkki +26

I recommend always paying bills through the OmaElisa application or website. In this way, the acknowledgment of paid invoices is immediately visible on Elisa, and the subscription closed due to unpaid invoices is usually opened within about 15-30 minutes. You should try restarting the phone.

If you usually pay your bills via online banking, it may take a couple of business days to log in. In this case, you should contact Elisa's customer service.

Anspandeemus
Arvonimi
Käyttäjätaso 5
Kunniamerkki +9

As other commentators have stated, you should contact Elisa’s Customer Service regarding this issue. We won’t discuss private matters (such as invoices) on public forums. 👍

Welcome to OmaYhteisö! 😊     @Vladislav 

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