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Automatic charge 10e for prepaid every month

  • 6 October 2023
  • 1 kommentti
  • 155 katselukerrat

my name is ahmed ibrahim 

my elisa prepaid # 046xxxxxxx

u charge me eveymonth 10€ why ? stop thia immediately ans reutn me the money of this month and last month i only charged it one 10€ and i dont want u to

charge me

any

more 

 

EDIT: 9.10.2023 // Muokattu otsikkoa kuvaavammaksi sekä puhelinnumero pois. -Burnett

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Vastauksen tähän kysymykseen jakoi Dj_God 7 October 2023, 10:54

Katso alkuperäinen viesti

1 kommentti

Käyttäjätaso 7
Kunniamerkki +26

You can have a recurring payment for the amount of €10 ordered for the subscription.

 

"With recurring payment, the packages remain active until you want to change the order yourself.

 

At lataa.elisa.fi you can activate recurring payment for your subscription. Choose the products you want and enter your payment card information into the secure service of our partner NETS. The package is charged automatically according to the duration of the package you choose, always when the package ends.

 

Activating recurring payment requires entering an email address into the service. Subscription reminders are sent to your e-mail and you can use it to close the recurring payment.

 

You can close the recurring payment from the subscription in two different ways:

1. By sending the text message END to the number 18258. The message is sent from the number for which the recurring payment has been ordered.

2. On the lataa.elisa.fi page, under Close Recurring payment, enter the subscription number and the email address with which the recurring payment was ordered.

 

If you want to change the payment card in the recurring payment, you must first close the current recurring payment. After this, you can activate a new payment card at lataa.elisa.fi in connection with a new order."

 

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