Can someone help me please? I don’t know what to do, I bought online a new laptop from Elisa. It was just a month old and an accident happened. Our pet accidentally dragged the laptop wire and my laptop fell to the floor and the side screen cracked open but it is still functioning, luckily. I was looking for ways on how to solve this. I cannot find anything about the cover of insurances on Elisa website. So I’m asking in this forum. It says that I have 2 years warranty, but is the insurance covering the broken screen which is totally an accident? and what do I need to do? I’m new here and don’t have any idea on how to handle these kind of problems. So, please any help will do. Thanks!
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