I went on Saturday to get mine and it would seem that there is a touch stick in the headphone jack. What kind of repair times can I expect when I take it back into circulation? Or, after all, this is hardly even repaired, but the defective ones are replaced immediately. Do I get involved right away or does the handset go through someone else first? Has Elisak outsourced these tasks to SFC?
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Hi @jackyjoy123! I’m not really sure what kind of issue you are having with your phone. Anyways, first it is always a good idea to ask from manufacturer for ideas. If you want to send your phone for repairs, visiting our store is a good option.