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Sent money to wrong account

  • 11. huhtikuuta 2025
  • 1 kommentti
  • 39 katselukerrat
C

I have sent 56.09€ to Elisa from my account with the reference number *******************. It was meant to go to a different account but I mistakenly sent it to you. How do i go about recovering these funds?

EDIT 14.4.2025 // Edited the reference number. -Anspandeemus

 

Kiinnitetty vastaus

11. huhtikuuta 2025

Elisa's instruction:

“If the reference number has been incorrect: Write down the date of the transaction, the amount and the incorrect reference number from your online bank account transactions. Then contact our customer service and we will match your payment to the correct invoice.”

Contact Elisa's consumer customer service:

Customer Service – How can we help you

Customer service – call us or book a call time

010 190 240​
(mobile call charge / local network charge, incl. queuing time)​

Mon-Fri 8 am – 6 pm

book a call time

You can leave a contact request to our customer service. During opening hours on weekdays from 8 am to 6 pm

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  • Kimblez
  • 4712 kommenttia
  • 11. huhtikuuta 2025

Elisa's instruction:

“If the reference number has been incorrect: Write down the date of the transaction, the amount and the incorrect reference number from your online bank account transactions. Then contact our customer service and we will match your payment to the correct invoice.”

Contact Elisa's consumer customer service:

Customer Service – How can we help you

Customer service – call us or book a call time

010 190 240​
(mobile call charge / local network charge, incl. queuing time)​

Mon-Fri 8 am – 6 pm

book a call time

You can leave a contact request to our customer service. During opening hours on weekdays from 8 am to 6 pm

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