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4G conjestion / tower location Lemu area

  • 6 December 2023
  • 6 kommenttia
  • 203 katselukerrat
R
Käyttäjätaso 1
Kunniamerkki +1

Hi. Congestion in the Lemu region (Varsinais-Suomen) is becoming quite unbearable at peak times. Last weekend (3rd December) it was very bad. This has been an ongoing issue over the past year or so and want to know if there are any upgrades planned in the area before we move to a different network operator?

 

We are located in outer Kiveinen area and have an antenna on the roof and normally connect to Cell ID  631557 which is located in Lemu. This is an excellent signal as we have line of site to the tower. I can also pick up connections but at very poor quality. I see towers with cell ID 1193228 (2100Mhz) and another 336904 (2600Mhz) but I do not know where these towers are location. I see cell 1193228 on cell mapper but I feel its location is not marked correctly on that database due to the geography of our location. Cell ID 336904 seems either not shown on cell mapper or I cannot find it.

 

Can anyone tell me the physical locations of the towers these two cells are on and which directions the cells are pointing? Before we change provider I want to see if there is a possibility of moving our antennas on the roof to get a stronger connection to either of these cells.

Lastly in relation to 5G, when is Lemu and surrounding areas going to get very good coverage Speed range 10-1000 Mbit/s. Currently there seems to be no 5G signal in much of this area even though your coverage map indicates there should be. 

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Vastauksen tähän kysymykseen jakoi jm82 12 December 2023, 13:02

Katso alkuperäinen viesti

6 kommenttia

R
Käyttäjätaso 1
Kunniamerkki +1

Here is an example showing the congestion at 22:30 today we have to content with. I had to run this test a few times to get the run as good as this (pic), It was as low as 2 Mbps for the first couple of tries. Our 4G contract with Elisa guarantees a minimum bandwidth of 5 Mbps and max of 50 Mbps (pic). When there is no congestion we get the full 50 Mbps of our contract. (I can also see it throttles down from well over 100 Mbps too). Upload speeds are not an issue either, I think its safe to say this is not related with poor signal or faulty hardware on our side when connected to the 1800Mhz Cell (631557).

We understand and don’t expect to get near a full 50 Mbps 24 hours a day but at the same time we don’t expect to be lower than the guaranteed minimum of the contract every evening during peak times. This is well below the level of service you advertise (and we pay for). In this area of Finland it seems the network is either over subscribed, over saturated or lacking the back-end infrastructure required to handle network traffic generated by subscribers in this region at an acceptable level.

 

 

ilponen
Arvonimi
Käyttäjätaso 4
Kunniamerkki +8

Have you contacted our customer service so that a congestion report has been made about the issue? If not, I highly recommend it. 👍 

I checked that there are no upgrades coming to the area in at least the next three months. When these issues are reported to our customer service, they notify our network planning team if necessary. This helps us to identify the problem, and then improvements can be better targeted in the area.

irritus
Käyttäjätaso 7
Kunniamerkki +21

Too bad that Elisa started turning off 3G network in Varsinais-Suomi region in September. Before that you could have tried, if 3G works faster than 4G.

Have you tried other frequency bands from your nearest tower? According to Cellmapper, also 800 MHz should be available. Does your rooftop antenna tune to this frequency band? If not, try it with the rabbit ear antennas that came with the router.

I feel its location is not marked correctly on that database due to the geography of our location.

Mind you that the network may have been partially reorganized after 3G close down. Cellmapper data may be outdated.

Cell ID 336904 seems either not shown on cell mapper or I cannot find it.

According to Cellmapper it could be located at Mäksmäki industrial park.

R
Käyttäjätaso 1
Kunniamerkki +1

Too bad that Elisa started turning off 3G network in Varsinais-Suomi region in September. Before that you could have tried, if 3G works faster than 4G.

Have you tried other frequency bands from your nearest tower? According to Cellmapper, also 800 MHz should be available. Does your rooftop antenna tune to this frequency band? If not, try it with the rabbit ear antennas that came with the router.

I feel its location is not marked correctly on that database due to the geography of our location.

Mind you that the network may have been partially reorganized after 3G close down. Cellmapper data may be outdated.

Cell ID 336904 seems either not shown on cell mapper or I cannot find it.

According to Cellmapper it could be located at Mäksmäki industrial park.

 

I called customer support on Monday (or Tuesday) to talk about the issues last Sunday. They told me there was work in the area over the weekend and to give it a few days.

I checked Cell Mapper a short time ago and the cell locations on that database have been updated. There has also been a change in the cells in this region (no idea if its related to this post). 1193228 which was at 2100mhz has vanished and 336904 which was at 2600mhz is now at 2100Mhz. Its possible I cant get the 2600Mhz signal right now due to weather.

I can confirm 336904 is in Mäksmäki and if I turn my antenna in that direction the signal improves, unfortunately due to the geography its still not a good connection. It seems I’m stuck with Cell 631557. At least cell mapper now correctly reflects what I'm seeing here, that was confusing the situation before. I will give it a few days and see if there is an improvement as I can see there has been a change physically.

Does anyone know if Elisa is using Dynamic Spectrum Sharing (DSS) technology on cell 631557 to offer 5G in the area, or is 5G on a separate band / Cell?

jm82
Käyttäjätaso 7
Kunniamerkki +14

Hi. Congestion in the Lemu region (Varsinais-Suomen) is becoming quite unbearable at peak times. Last weekend (3rd December) it was very bad. This has been an ongoing issue over the past year or so and want to know if there are any upgrades planned in the area before we move to a different network operator?

 

We are located in outer Kiveinen area and have an antenna on the roof and normally connect to Cell ID  631557 which is located in Lemu. This is an excellent signal as we have line of site to the tower. I can also pick up connections but at very poor quality. I see towers with cell ID 1193228 (2100Mhz) and another 336904 (2600Mhz) but I do not know where these towers are location. I see cell 1193228 on cell mapper but I feel its location is not marked correctly on that database due to the geography of our location. Cell ID 336904 seems either not shown on cell mapper or I cannot find it.

 

Can anyone tell me the physical locations of the towers these two cells are on and which directions the cells are pointing? Before we change provider I want to see if there is a possibility of moving our antennas on the roof to get a stronger connection to either of these cells.

Lastly in relation to 5G, when is Lemu and surrounding areas going to get very good coverage Speed range 10-1000 Mbit/s. Currently there seems to be no 5G signal in much of this area even though your coverage map indicates there should be. 

 

Sad to hear that you are suffering from congestion. Few things to consider:

  • You are using Huawei B315 router which does not support CA (Carrier Aggregation), I would recommend to change this router to newer 4G/5G router and get full speed benefit from the network as this router cannot use more than 1 band at a time
  • Elisa 50M 4G plan has lowest possible priority in the congestion, you will see big difference if you are using for example 300M 5G plan (even in 4G network)
  • Elisa is using DSS only in 2100 MHz (B1/n1), which is not available in your area
  • Other operators may have very good network in Lemu with 4G and 5G, I would recommend to try that, keep in mind that you should change your mobile router anyway for newer one

    EDIT: 12.12.2023 // Muokattu mainostus pois. - Ilponen
R
Käyttäjätaso 1
Kunniamerkki +1

 

Sad to hear that you are suffering from congestion. Few things to consider:

  • You are using Huawei B315 router which does not support CA (Carrier Aggregation), I would recommend to change this router to newer 4G/5G router and get full speed benefit from the network as this router cannot use more than 1 band at a time
  • Elisa 50M 4G plan has lowest possible priority in the congestion, you will see big difference if you are using for example 300M 5G plan (even in 4G network)
  • Elisa is using DSS only in 2100 MHz (B1/n1), which is not available in your area
  • Other operators may have very good network in Lemu with 4G and 5G, I would recommend to try that, keep in mind that you should change your mobile router anyway for newer one

 

Yes the router is very old and while I love that router (due to LTEwatch) it was time to see if that might have been part of the issue. A few days ago I got a Cudy P5 for testing, While this is a newer router with 5G support, it did not solve the bandwidth issue during peak times on 4G,  it also had worse latency than the 315s and was reporting lower signal quality although I had not alterd antenna position at all.

What you mention about our plan and how customers on the network are treated compared to others on newer plan leaves a bad taste in the mouth. When it comes to 4G we all have the same minimum 4MBps. I really wish providers did not do things like that, its ethically bad I feel. Just in the same way as a provider might give a free (or low cost)  30 day trial on a network to get a new customer, then make sure for that 30 days their network traffic has first priority over other full paying customers. Questionable coverage maps springs to mind also.

On the other side though and not wanting to seem to hard on Elisa as all providers do it, after speaking with Elisa customer service over the last week or so about the congestion situation in our area and coverage, we were offered a very good deal for 5G 300. I though we might as well give it a try as I now had a 5G router and it was explained we could go back to previous contract if it was no better. The Service we received from Elisa was great and all the reps I spoke to had excellent English language skill also.

The contract switched last night and I was up fiddling trying at get a 5G connection. I was kinda hoping the there would be DSS on the B3 tower but like you say its only on B1 presently and because of my location (and antenna position on roof), I could not connect for long on it before it throw me back to the B3 4G band. Today I had more of a play with with my antenna on the roof and while still not great, I can stay connected to 5G NSA just about. Given the location of the tower in Mäksmäki I know I can probably improve the quality more but its going to involve me having to do work on the roof and using a longer mast. Its going to have to wait until spring next year unless the snow melts totally for a few days.

The upside though is even now, with the really poor 5G reception, the service and bandwidth is far far better than I could have expected compared to our 4G bandwidth. Latency is also better when the Cudy P5 is connected on the 5G network but I guess that is no surprise. I’m not sure the expected latency though with this 5G NSA, we seem to get around 19ms reported on speedtest.net, is that normal? Everything so far has worked out very positively for us. We still need see how it goes over the weekend but I feel quite confident that even if there is congestion, we will still have much better bandwidth for streaming movies and gaming then we did and I can take some steps to improve the quality of signals.

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