Problem with order

do you have more details of that error message?

are you buying everything in full at once or in installments? installments are subject to credit check.

i don’t know formal term for that installments option, but it requires finnish address, finnish id number, legal status and good credit. address requirement is weird, but even full finnish citizens are required to have finnish address for credit.

even with good credit, there might be maximum what customers could buy in installments. maybe it is 3000 euros, but varies.

if buying everything at once, i think there is an error. maybe contacting customer service is an option.

https://elisa.fi/asiakaspalvelu/yhteystiedot/en/

chat is free, but available through omaelisa.