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Follow-up on iPad Order

  • March 6, 2026
  • 3 kommenttia
  • 23 katselukerrat
M

Hello,

I wanted to follow up regarding the iPad and Apple Pencil I ordered. It has been more than a week since the purchase, but I still haven’t received them.

Could you please check the status of the order and see if the process can be moved forward?

Thank you in advance for your help.

Best regards,

3 kommenttia

K
  • Kimblez
  • OmaYhteisön luottojäsen
  • March 6, 2026

Check the status of your order in OmaElisa: Product and orders>Order tracking

https://verkkoasiointi.elisa.fi/?lang=en&referrer=https%3A%2F%2Fwww.google.com%2F

Contact Elisa's consumer customer service:

https://elisa.fi/asiakaspalvelu/yhteystiedot/en/

Customer Service – How can we help you?

Customer service – call us 

010 190 240

(mobile call charge / local network charge, incl. queuing time)​

Mon-Fri 9 am – 6 pm

M
  • MohKha
  • Keskustelun aloittaja
  • Tulokas
  • March 6, 2026

What is the issue?
What is the deadline?
If you can not provide the pen, please send the ipad and cancel the pen.

K
  • Kimblez
  • OmaYhteisön luottojäsen
  • March 6, 2026

Check if you can cancel a pen in OmaElisa:

Order tracking

 

Netin vianselvitys OmaElisassa

OmaYhteisö-käyttöehdotAccessibility statement