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How can I change my order?

  • 5. joulukuuta 2024
  • 3 kommenttia
  • 68 katselukerrat
D
  • Demi
  • Tulokas
  • 1 kommentti

Hi! I ordered ipad gen 10 and apple pencil 2 today. I found out that i buy wrong apple pencil. How can i change the order? Can i change apple pencil 2 to apple pencil 1 into my order? 

Vastauksen tähän kysymykseen jakoi Kimblez

Demi kirjoitti:

Hi! I ordered ipad gen 10 and apple pencil 2 today. I found out that i buy wrong apple pencil. How can i change the order? Can i change apple pencil 2 to apple pencil 1 into my order? 

You can't change your order.

You can cancel the order in OmaElisa if the order has not left and place a new order:

OmaElisa/Product and orders/Orders

Or:

Peru tilaus OmaElisassa 

Goes directly to your orders

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3 kommenttia

K
  • Kimblez
  • 4727 kommenttia
  • Vastaus
  • 5. joulukuuta 2024
Demi kirjoitti:

Hi! I ordered ipad gen 10 and apple pencil 2 today. I found out that i buy wrong apple pencil. How can i change the order? Can i change apple pencil 2 to apple pencil 1 into my order? 

You can't change your order.

You can cancel the order in OmaElisa if the order has not left and place a new order:

OmaElisa/Product and orders/Orders

Or:

Peru tilaus OmaElisassa 

Goes directly to your orders

D
  • Demi
  • Keskustelun aloittaja
  • Tulokas
  • 1 kommentti
  • 5. joulukuuta 2024

Hi, the order already on the way! Is that possible if i bring it to elisa store to change to the Apple Pencil 1?

K
  • Kimblez
  • 4727 kommenttia
  • 5. joulukuuta 2024
Demi kirjoitti:

Hi, the order already on the way! Is that possible if i bring it to elisa store to change to the Apple Pencil 1?

It may not be possible, but there:

https://elisa.fi/asiakaspalvelu/english/orders-deliveries-and-cancellations/

Consumer cansellation right of remote sales.

You have a right to cancel your order placed via remote sales for 14 days after the order confirmation or the device has been delivered. You can find device and service specific cancellation instructions below.

 

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