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Need help for canceling the order

  • July 23, 2025
  • 1 kommentti
  • 60 katselukerrat
L

I would like to cancel my recent order, placed on 21.07.2025.

 

By mistake, I selected full payment for the iPhone and also created a new SIM and subscription, but I actually want to purchase the iPhone with monthly payments and do not need a new SIM or subscription.

 

Please cancel everything related to this order, including:

  • The iPhone purchase
  • The new SIM card
  • The new mobile subscription


I will make a new correct order after the cancellation.

Thank you for your help and understanding.


EDIT: 23.7.2025 // Personal information removed -Jaakop

July 23, 2025

Contact Elisa's consumer customer service:

Customer Service – How can we help you

Customer service – call us or book a call time

010 190 240​
(mobile call charge / local network charge, incl. queuing time)​

Opening hours during the summer:
Mon-Fri 9 am – 4 pm

book a call time

You can leave a contact request to our customer service. During opening hours on weekdays from 8 am to 6 pm. 

1 kommentti

K
  • Kimblez
  • July 23, 2025

Contact Elisa's consumer customer service:

Customer Service – How can we help you

Customer service – call us or book a call time

010 190 240​
(mobile call charge / local network charge, incl. queuing time)​

Opening hours during the summer:
Mon-Fri 9 am – 4 pm

book a call time

You can leave a contact request to our customer service. During opening hours on weekdays from 8 am to 6 pm. 

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