Please i can't connect my network i just brought it today
EDIT 5.9.2022 // edited the title to be more descriptive -draakki
Hello 
Could you please tell us a bit more about your connection? Is it a mobile broadband with a SIM card in a router? Or is it a fixed broadband, where the connection works via a wall socket and a cable connection? 
Can you tell us the exact brand and model of a possible modem or router you might have in use?
The fastest way to receive help is contacting our customer care. 
You can book a callback from our customer care free of charge here. If your internet connection works via a new SIM card you bought, please choose the topic Fault report (mobile subscriptions). If your internet connection works via a wall socket and a cable connection, please choose the topic Fault report (others) instead. This way you can reach a person from our fault report department who can help you immediately 
If writing is easier, we can either troubleshoot the connection more here or you can send our social media customer care team a direct message either in Facebook or in Twitter.
