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Hello, On the 5th of December I should be moving to Haarajoki, Järvenpää.  Do you have internet connection there or is it only a 4G or 5G connection? Do you own the cablling for that road? If so how much is it to have a connection made to the house. Additionally do I then need some special hardware so that I can get wifi at home, like a modem, a router or what would I need?

Hello, On the 5th of December I should be moving to Haarajoki, Järvenpää.  Do you have internet connection there or is it only a 4G or 5G connection? Do you own the cablling for that road? If so how much is it to have a connection made to the house. Additionally do I then need some special hardware so that I can get wifi at home, like a modem, a router or what would I need?

Contact Elisa's consumer customer service:

Customer Service – How can we help you

Customer service – call us or book a call time

010 190 240​
(mobile call charge / local network charge)​

Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

book a call time

Or you can use search : https://elisa.fi/netti/netti-kotiin/

If Elisa is unable to deliver broadband for your address, you can check service providers operating in your municipality on Data.Traficom maps service.

  1. Set your cookies for English by first visiting https://kartat-tieto.traficom.fi/?langID=en
  2. Then open https://kartat-tieto.traficom.fi/Viestinta/LaajakaistaJaPuhelin?subTopic=KiinteanLaajakaistanSaatavuus
  3. Click Select the information to display and choose
    ◉ Fixed broadband availability (9/2023)
    ◉ Municipality
        in this case Järvenpää.
  4. Scroll past the map. You should see heading Companies that offer fixed broadband subscriptions in the municipality followed by a list of service providers.

Please note, that the listed providers offer services somewhere in the municipality, not on every street of the municipality. For detailed availability information you have to contact each service provider separately.

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