Hi, There seems to be a fault on tower 336904 in Mäksmäki, I can no longer see band 78 or CA onto it and currently only see band 28. Its been like this for a few days now.
Is this a known issue as your faults map also seems to be down atm?
Raz
Vastattu
5G band 78 fault on tower 336904 in Mäksmäki?
Vastauksen tähän kysymykseen jakoi Jaakop
Couldn’t find faults with these details. 🤔 If the fault is still active, I recommend to contact our disruption service to get help 👍
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+13Couldn’t find faults with these details. 🤔 If the fault is still active, I recommend to contact our disruption service to get help 👍
I was on the phone to them today, they will be sending an engineer tomorrow to the tower. From my understanding there was some work on the tower a few days ago (not 5g related) and it appears my issue started after that.
From how it seems at my end with the testing I did this afternoon (after the engineer called), it appears the tower is no longer allowing 5G-NSA CA n28 + n78 unless the n28 signal is extremely poor. For example if I remove one of my four external antennas and put the small rabbit ear antenna in its place, I can get n28 + n78 but its extremely weak and poor. As soon as I put the external antenna back its only allowing n28, I assume because the n28 signal is now so much stronger. I have tested all four external antennas with a multi-meter etc and they are fine.
+11Great that you called! That’s definitely the easiest way for us to be informed and to get it investigated. 👍 Hope it gets solved as soon as possible!
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