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, I topped up my Elisa Prepaid number, 0466583195,

  • October 18, 2026
  • 1 kommentti
  • 16 katselukerrat

Hello. Yesterday, I topped up my Elisa Prepaid number, 0466583195, via the website lataa.elisa.fi. The funds were deducted from my bank account, but my balance remains 0. Could you please check this transaction and update my balance? I have the payment confirmation/transaction number.

    1 kommentti

    • Kimblez
    • OmaYhteisön luottojäsen
    • October 18, 2026

    Elisa Prepaid instructions:

    https://elisa.fi/asiakaspalvelu/english/prepaid-instructions/

    Fault situations and problems with balance or package top-ups

    If the internet or calls are not working on your subscription:

    If you have not received the package you purchased on your subscription, but the charge has been made, please contact our customer service.

    Before contacting us, please have the following information ready:

    • Your prepaid subscription number
    • Your bank account number
    • The payment reference number (available on your bank statement)
    • The date and time of the top-up
    • Contact Elisa customer service.

    Ask there if possible:

    Log in to OmaElisa >Support>Messages and notifications>Customer service messages>New Message

    Social media team:

    Send a private message on X

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