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Issue with invoice

  • June 10, 2025
  • 4 kommenttia
  • 110 katselukerrat
  • End
  • Tiedonhaluinen

I am not convinced on how 9,99 monthly subscription has turned to 32,15, please help me to understand the situation?

Vastauksen tähän kysymykseen jakoi Kimblez

Contact Elisa's consumer customer service:

Customer Service – How can we help you

Customer service – call us or book a call time

010 190 240​
(mobile call charge / local network charge, incl. queuing time)​

Mon-Fri 8 am – 6 pm

book a call time

You can leave a contact request to our customer service. During opening hours on weekdays from 8 am to 6 pm. 

4 kommenttia

  • Kimblez
  • OmaYhteisön luottojäsen
  • Vastaus
  • June 10, 2025

Contact Elisa's consumer customer service:

Customer Service – How can we help you

Customer service – call us or book a call time

010 190 240​
(mobile call charge / local network charge, incl. queuing time)​

Mon-Fri 8 am – 6 pm

book a call time

You can leave a contact request to our customer service. During opening hours on weekdays from 8 am to 6 pm. 

Hi , 

Can you help me breakdown this marked invoice? 
 

EDIT: 8.1.2026 // Edited bill with personal information away. -Burnett

  • Dulamsuren
  • Tulokas
  • September 11, 2026

Hello, I received my Elisa bill, and there is a charge for 1,5 eur an online purchase that I don't recognize. Could you please check what this charge is for and when and how it was made?

  • Kimblez
  • OmaYhteisön luottojäsen
  • September 11, 2026

Hello, I received my Elisa bill, and there is a charge for 1,5 eur an online purchase that I don't recognize. Could you please check what this charge is for and when and how it was made?

Check the PDF breakdown of the invoice on page 2

https://elisa.fi/asiakaspalvelu/english/invoice-questions/

Find your invoices in OmaElisa

Contact Elisa's consumer customer service:

Customer Service – How can we help you

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