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How can I make changes to my mobile phone plan?

  • lokak. 29, 2026 8:17 ap. UTC
  • 8 kommenttia
  • 52 katselukerrat

I’m not in Finland and need to change my Elisa mobile subscription. I can’t visit a store or make phone calls right now. Could you tell me other options to change the plan? Thanks.

EDIT: 29.10.2026 // Muokattu otsikkoa kuvaavammaksi. -Fannytastic

Vastauksen tähän kysymykseen jakoi HerraParta

Yes ​@LiXi you can change your subscription to Numeroparkki after 5th of November, if the fixed-term contract ends then. The change can be done from OmaElisa, by choosing the subscription → Contract details, owner, authorization → Terminate the agreement. Then you get an option for changing it to Numeroparkki. 👍

Katso alkuperäinen viesti

8 kommenttia

Fannytastic
OmaYhteisön moderaattori
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  • OmaYhteisön moderaattori
  • lokak. 29, 2026 9:49 ap. UTC

You can make changes to your subscription through OmaElisa, but I recommend contacting our customer service so we can make the necessary changes to your subscription. ☺️


  • Keskustelun aloittaja
  • Keskustelija
  • lokak. 29, 2026 10:33 ap. UTC

You can make changes to your subscription through OmaElisa, but I recommend contacting our customer service so we can make the necessary changes to your subscription. ☺️

I tried to change my subscription via OmaElisa, but the attempt failed. Could you please walk me through the correct procedure? Thank you.


Fannytastic
OmaYhteisön moderaattori
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  • OmaYhteisön moderaattori
  • lokak. 29, 2026 11:10 ap. UTC

Could you please explain in a little more detail what changes you would like to make to your subscription?


  • Keskustelun aloittaja
  • Keskustelija
  • lokak. 29, 2026 2:18 ip. UTC

Could you please explain in a little more detail what changes you would like to make to your subscription?

My current subscription expires on 5 November. After that, I would like to switch to the cheapest Numeroparkki package, thank you.


  • OmaYhteisön luottojäsen
  • lokak. 29, 2026 2:36 ip. UTC

My current subscription expires on 5 November. After that, I would like to switch to the cheapest Numeroparkki package, thank you.

A fixed-term mobile phone plan cannot be transferred to a numeroparkki.


  • Keskustelun aloittaja
  • Keskustelija
  • lokak. 29, 2026 3:18 ip. UTC

My current subscription expires on 5 November. After that, I would like to switch to the cheapest Numeroparkki package, thank you.

A fixed-term mobile phone plan cannot be transferred to a numeroparkki.

Will I be able to switch to Numeroparkki once my fixed-term contract expires after 5 November?


  • OmaYhteisön luottojäsen
  • lokak. 29, 2026 4:06 ip. UTC

My current subscription expires on 5 November. After that, I would like to switch to the cheapest Numeroparkki package, thank you.

A fixed-term mobile phone plan cannot be transferred to a numeroparkki.

Will I be able to switch to Numeroparkki once my fixed-term contract expires after 5 November?

Yes, you can.


HerraParta
OmaYhteisön moderaattori
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  • OmaYhteisön moderaattori
  • Vastaus
  • lokak. 30, 2026 6:36 ap. UTC

Yes ​@LiXi you can change your subscription to Numeroparkki after 5th of November, if the fixed-term contract ends then. The change can be done from OmaElisa, by choosing the subscription → Contract details, owner, authorization → Terminate the agreement. Then you get an option for changing it to Numeroparkki. 👍