Skip to main content
Kysymys

Internet not working in Germany

  • September 23, 2026
  • 5 kommenttia
  • 55 katselukerrat

Internet doesn't work. Checked everything 

5 kommenttia

  • OmaYhteisön luottojäsen
  • September 23, 2026

Check the- APN setting on your phone. It must be internet.

Try:

1. Turn off your phone. 

2. Take out the SIM card. 

3. Leave the phone closed for 5-10 minutes. 

4. Put the SIM card back in and turn on the phone.

 

Reset network settings


  • Keskustelun aloittaja
  • Keskustelija
  • September 24, 2026

It didn't really help. It seems to send data but not receive it for whatever reason. 


  • Keskustelun aloittaja
  • Keskustelija
  • September 24, 2026

It didn't really help. It seems to send data but not receive it for whatever reason. 

I have pre paid connection and I got the 4g 200 pack


  • OmaYhteisön luottojäsen
  • September 24, 2026

Is the APN-setting: internet. You need to save it and restart your phone.

Contact Elisa's consumer customer service:

https://elisa.fi/asiakaspalvelu/yhteystiedot/en/

Customer Service – How can we help you?

Customer service – call us 

010 190 240

(mobile call charge / local network charge, incl. queuing time)​

Mon-Fri 9 am  6 pm


  • Keskustelun aloittaja
  • Keskustelija
  • September 24, 2026

Is the APN-setting: internet. You need to save it and restart your phone.

Contact Elisa's consumer customer service:

https://elisa.fi/asiakaspalvelu/yhteystiedot/en/

Customer Service – How can we help you?

Customer service – call us 

010 190 240

(mobile call charge / local network charge, incl. queuing time)​

Mon-Fri 9 am  6 pm

The apn is 'internet'. It has always been like that. I tried contacting Elisa but I've been on hold for 10mins unfortunately.