Unable to activate the mobile certificate

Hello,

I am unable to use Elisa varmenne service. Tried many times and always same error. Can you please reset it or explain me if i am doing something wrong to signup.

BR

Afnan 

EDIT:/ 6.8.2026 Modified the title to make it more descriptive. -Santtu

Hello,

 

I am unable to use Elisa varmenne service. Tried many times and always same error. Can you please reset it or explain me if i am doing something wrong to signup.

 

BR

Afnan 

EDIT:/ 6.8.2026 Modified the title to make it more descriptive. -Santtu

The mobile certificate cannot be activated again on the same SIM card. As indicated in the error message, you need to obtain a new SIM card, after which you can activate the mobile certificate on it. You can order a new SIM card through OmaElisa or pick one up from an Elisa store. Once the new SIM card has been activated, you will be able to order and activate the mobile certificate.

Welcome to OmaYhteisö ​@Afnan 😊

Hello,

 

I am unable to use Elisa varmenne service. Tried many times and always same error. Can you please reset it or explain me if i am doing something wrong to signup.

 

BR

Afnan 

EDIT:/ 6.8.2026 Modified the title to make it more descriptive. -Santtu

The mobile certificate cannot be activated again on the same SIM card. As indicated in the error message, you need to obtain a new SIM card, after which you can activate the mobile certificate on it. You can order a new SIM card through OmaElisa or pick one up from an Elisa store. Once the new SIM card has been activated, you will be able to order and activate the mobile certificate.

Welcome to OmaYhteisö ​@Afnan 😊

As Elisa's presenter, Santtu forgot to mention that a new SIM card costs 9.99€.